top of page

FAQ

1. 請問有哪些付款方式?

我們是可由貨到付款方式,及其他第三方支付都可以付款喔!

 

2. 請問如何知道商品已經送達?

我們會以手機訊息通知,產品會以訂購後的一星期內送達


3. 沒有收到商品,請問要怎麼辦?

請在產品送出期限之後的兩天內跟我們聯繫
若您是網路訂購,請以客服信箱與我們聯繫。

如果產品已經送達,我們會將消息以手機訊息傳送


4. 能再修改訂單嗎?

一旦付款確認就不能再更改訂單,但是可以打我們的客服電話先告知我們更改的產品,我們將會再提供您新的單據及產品。


5. 請問我收到的產品有問題,能退貨嗎?

請在產品送達後的七天內跟我們聯繫,可上FB官網傳送訊息或是打客服電話或是客服信箱與我們聯繫。

 

1.What payment methods do you offer?

We offer cash on delivery and you can also pay by third party payment.

 

2.How to know the goods are delivered?

 We will notify you by cellphone messages,and the products will be delivered within one week when you order.

 

3.What should I do if I don't get the products?

Please contact us within two days after the delivery time is over.

If you use online ordering,please use the customer service to contact us.

We will notify you by cellphone messages if the products are deliveried.

 

4.Could I revise the order?

You couldn't modify the order after you finished the payment. But you can call us to inform which products you want to change, we will provide the new receipt and products for you.

 

5.Could I return the products if the products have any flaws?

Please contact us within seven days after you get the products.

You can contact us by sending a message to our Facebook or calling to the customer service number.

© 2019 by Sauce King created with Wix.com

bottom of page